Text Outages to South Kentucky RECC
South Kentucky RECC strives to provide professional and prompt service,
particularly when the weather wreaks havoc and the power goes out. SKRECC knows
that members also like to be able to conduct business at their convenience and
at their fingertips.
The co-op has made this possible
with the introduction of a new feature to make power outage reporting even
faster and simpler: texting an outage. Members, by following a few simple
steps, will be able to report their outages via text.
In order to use this service, South Kentucky RECC members need to:
When you experience an outage, simply text the word OUT to
85700. It will be entered directly into our outage management system. In
addition, you will receive a text letting you know that the power has been
- Make sure their service on file with the co-op includes an up-to-date
mobile phone number. You can call your local office and update the file, or you
can visit the SKRECC member portal and add or correct your mobile number. Click
on the My Account tab, and then edit your account profile. Access to the online
member portal is gained through the South Kentucky RECC Web site:
www.skrecc.com. If you currently pay your SKRECC bill online, you will use the
same log-in information. If you are new to the site, you will have to establish
an account. You log-in using your SKRECC member number. If your South Kentucky
RECC account number is 12345-001, then your member number is 12345. SKRECC will
then e-mail a password to you so you can complete the log-in. After you log in
the first time, you can change your password and create a user id for future
use that will be easier for you to remember.
- Once your mobile phone number is added or updated, there are two ways to
sign up for outage texting. You can text skoutage to 85700
or register for outage texting service at www.skrecc.com. You will find the
link on the right side of the page. Just click it and follow instructions to
enter your mobile phone number.
- Once you have registered, you will receive a text message confirming that
you are now active, and you will be able to begin using the service.
Do not rely on posting your outage on social media or messaging it via social
media. It is not monitored 24-hours per day.
Finally, to track your outage, you can visit our outage center on our Web site.
You will find outages listed by county and size, and you can see if a crew has
been assigned to your outage.
Texting an outage is another way South Kentucky RECC makes service and
assistance accessible, on demand, 24-hours-a-day, seven days a week.